Current Openings

If you're interested in applying to any positions on this page, please email your resume and a cover letter to careers@coriell.org.


Associate, Client Support

Coriell Institute for Medical Research is currently seeking a service-oriented professional to join its Customer Service team.

The Customer Support Team is responsible for the day-to-day operations to fulfill customer requests and inquiries. These responsibilities include assisting with the sale and distribution of biomaterials to national and international clients from the scientific community while adhering to internal standard operating procedures (SOPs) and regulatory agency guidelines.

Under the direction of the Customer Support Manager, the Client Support Associate will be responsible for the following duties but not limited to:

  • Assist in reviewing new customer accounts
  • Review incoming customer orders
  • Save and apply material transfer agreements/assurance forms
  • Compile and review paperwork for processed orders
  • End of day closeout and invoice generation
  • Assist customers via e-mail and phone

The ideal candidate for this role has an undergraduate degree and/or 1-2 years of experience working within a customer service environment. We are interested in meeting potential candidates who have a strong attention to detail and the ability to provide high quality support to the scientific community. A candidate’s ability to respond professionally in a fast-paced environment, effectively work within a small team, help to resolve customer issues and collaborate internally to overcome obstacles are essential to this position.

If you are interested in applying for this opportunity, please email a resume to careers@coriell.org.

Now in its 60th year, Coriell Institute for Medical Research is an independent non-profit research center dedicated to the study of the human genome. Expert staff and pioneering programs in the fields of personalized medicine, stem cell biology, cytogenetics, and bio banking drive our mission. To learn more, visit www.coriell.org. EOE