If you have any problems when following these steps, please contact our customer service by phone (800-752-3805 in USA or 856-757-4848 from other countries) or by email at customerservice@coriell.org.

Coriell customer service must validate your principal investigator, institutional official, and billing information BEFORE any orders can be placed and processed. Once you are registered, you can check the status of your account by going to the "My Account" page. Click on the "Manage Account" link to view and edit the information you entered during the account registration process. You will see if your account information has been approved or is pending approval by Coriell customer service.

First you will need to browse or search for the items you would like to order. Keyword search boxes are located on every page of the catalog. You will also find links to browse lists and more detailed product-specific searches in the right navigation bar of each catalog collection, as well as on each collection home page. When you find an item that interests you, click the catalog ID of the item to see its product detail page. Here you will find more information about the item, including the products available (such as cell cultures, DNA, plates or panels).

If you do not find what you are looking for in the catalog, you may want to contact our customer service by phone (800-752-3805 in USA or 856-757-4848 from other countries) or by email at customerservice@coriell.org

Please note that certain products are only available in predefined quantities. When you are ready to place an order for everything in your Cart, click the "Proceed to Checkout" button. If you are not logged in to your account, you will be taken to the login page where you can either login or register for an account. If you are logged in, you will be taken to the first page of the order form.

If you are not ready to place the order at this time, you can click on the "Save List for Later" button. You will be asked to supply a name for your saved list so that you can easily reference this Cart in the future.

Select the method of payment for your order. The options are bank transfer, check, credit card or purchase order. If purchasing by credit card or purchase order, you will be prompted for additional information at this time.

You may also choose to bill shipping costs directly to your shipping account at this time. During checkout you will be prompted to enter your account number. Click on the "Next" button to proceed to the next checkout page.

For your order to get processed you are required to submit an electronic MTA every time you order from the site. To submit the electronic MTA click on the link, read the MTA, select the appropriate option and click on submit agreement. You may print a copy of the MTA for your records by clicking on B-050508 to download the MTA form.

If any of the items in your order specified third party licensing requirements, click on the "I Agree" button next to each collection that is displayed on this page otherwise you will not be able to order the item.

Depending on the items that you are ordering, there may be different policies about secondary distribution that are applicable to your order. Some collections prohibit secondary distribution, and others allow limited shared use. If the items in your order cannot be shared or distributed to another party, click on the "I Agree" button next to each collection that is displayed on this page. If the collection that you are ordering items from allows secondary distribution, select your proposed intentions for secondary distribution, if any, from the dropdown list, in addition to clicking on the "I Agree" button. Click on the "Next" button to proceed to the next checkout page.

Review the information that you have entered for accuracy before submitting your order. If you have any special handling requests, enter this information at this time in the input box provided. Click on "Submit" to submit your order to Coriell